Q. Why Wellmax, Topwell and Huishang?
A. 1. Wellmax is our legally registerd company and which is one branch of Huishang International.
2. Topwell is our registered famous BRAND, which shows that our products are related to health and wellness, beauty and body building.
3. Huishang International is our parent company, we are one member of her.
Q. How to get my inquiry in shortest time?
1. You can contact us via email (wecan4u@vip.163.com), Telephone 0086-551-3236187 or Fax. 0086-551-3442706, then our experienced manager will contact you soonest.
2. Online Negotiation via MSN, Skype, Alibaba, you can negoitated with manager online.
Skype: wecan4u
MSN: wecan4u@hotmail.com
Alibaba TradeMessenger: cnsaunaking
Q. How can I trust the quality of the merchandise?
A. WELLMAX employs a strong & professional QC team who inspects each order before shipment, any product with defects will be prohibited out of factory. WELLMAX always persures "0" Claim about Quality.
Q. How to get C&F or CIF price?
A. Normally our quotation is based on FOB China. If CFR or CIF offer required, pls inform us your destination port and estimated quantity, we shall check it for you accordingly. If feel our quotation is higher than your expectation, you can recommend your shipping company to us. Our principal is find a good reputation shipping company, which offers competitive freight, and can delivery your cargo promptly.
Q. Who will ship our orders?
A. Wellmax has well established solid relation with MAERSK, COSCO, APL, PIL, OOCL, HAPAG LLOYD, SINOTRANS, K-line, NYK, EVERGREEN, HANJIN, WANHAI, YANGMING, IRISL, USAC and etc. Also we shall check at least 3 different agents of them to ensure best offer and great service for you.
Q. Where will be loaded for our order?
A. Wellmax usually ship the goods from Shanghai, Ningbo, Guangzhou, Shenzhen, Qingdao and etc.
Q. What's the Minimum Order Quantity (MOQ) and Minimum Order Amount (MOA)?
A. The MOA is USD3000.00 for per order. MOQ for each item is 50CTNS.
Q. What's the payment term?
A. Usually 30% deposit by T/T in advance to confirm the order, balance paid by T/T before shipment or paid by L/C at sight according to the amount.
Q. How long can you delivery our orders?
A. Usually MOQ takes us about 15days to ship your order after confirming your 30% deposit. If a rush order, please contact us to discuss your specific needs.
Q. Can you print my logo (OEM) for our order?
A. Yes, you can customize your logo and other information on the package and provide us the design in JPG., PDF (ai) or TIF format then we arrage it for your final confirmaiton. If quantity is based on 1x20'FCL for one item, it's FREE OF CHARGE, otherwise, you have to pay for the charge for the film and design.
